Who We Are

Welcome to Ticketmaster Support Center, an independent customer support service dedicated to helping ticket holders with their inquiries, concerns, and issues related to event tickets purchased through Ticketmaster.

Founded in 2024, we recognized the need for accessible, responsive customer support in the ticketing industry. Our team consists of experienced customer service professionals who understand the importance of timely assistance when it comes to event tickets.

Our Mission

Our mission is to provide fast, reliable, and professional support to ticket holders who need assistance with their purchases. We strive to make the ticketing experience as smooth and stress-free as possible by offering multiple channels of communication and quick response times.

We believe that every customer deserves exceptional service, whether they're dealing with a simple question or a complex issue. Our dedicated support team works tirelessly to ensure that your concerns are addressed promptly and effectively.

What We Offer

  • Refund Assistance: Help with processing refund requests according to event organizer policies
  • Ticket Transfer Support: Guidance on transferring tickets to friends or family
  • Order Issues: Resolution of problems with ticket delivery, payment, or order confirmation
  • Event Information: Answers to questions about event dates, venues, and policies
  • Technical Support: Help with mobile tickets, app issues, and account access
  • General Inquiries: Assistance with any other ticketing-related questions

Our Commitment to You

We are committed to providing transparent, honest, and efficient customer support. Our team undergoes regular training to stay updated on ticketing policies, refund procedures, and industry best practices.

We understand that attending events is often about creating memories with loved ones, and issues with tickets can be stressful. That's why we work hard to resolve your concerns as quickly as possible, so you can focus on enjoying your experience.

Important Notice

Independent Service Provider

This support center is an independent third-party service provider. We are not affiliated with, endorsed by, sponsored by, or officially connected to Ticketmaster LLC, Live Nation Entertainment, or any of their subsidiaries or affiliates. The official Ticketmaster website can be found at www.ticketmaster.com.

All trademarks, service marks, trade names, and logos referenced on this site are the property of their respective owners. We provide customer support services to assist ticket holders with their inquiries and do not sell tickets or represent ourselves as an official Ticketmaster channel.

Contact Our Team

Have questions or need assistance? Our support team is here to help.

Email Support

support@ticketmaster-help.com

Response within 24 hours

Phone Support

1-800-TICKET-HELP

Mon-Fri: 9AM - 9PM EST

Live Chat

Available on our homepage

Business hours only